Question

What are the different types of search options available in ServiceNow?

Answer 1

Following are the main five types of search options available in ServiceNow:

1. Lists: These are used to find records in a list.
2. Global Text search: It helps us to record in multiple task tables from a single search field.
3. Knowledgebase: It helps us to find knowledge articles.
4. Navigation filter: It is used to allow us to filter the items in the application navigator.
5. Search scenes: It is a custom module that is created only by administrators.