Correct Answer is i) True
AI has altered the communication environment at an unprecedented pace. These not only include radical changes to the media industry but also involves the partners that we communicate with. It’s common to interact with computers today. ChatBot, Dialogue System or Conversational Agents are same in nature and all are based on Artificial Intelligence.
They have evolved beyond being simply a medium for human-to-human conversation and can engage humans themselves in the shape of chatbots and virtual assistants.
ChatBots, Dialogue systems, or conversational agents are the programs communicate with users in natural lan- conversational agent guage (text, speech, or both), and fall into two classes. Task-oriented dialogue agents use conversation with users to help complete tasks.