Recent questions tagged #itil

+1 vote

Q: Which of the following is NOT the responsibility of the Service Catalogue Manager?

asked Feb 14, 2020 in Agile by matthenary

+1 vote

Q: One of the five major aspects of Service Design is the design of service solutions. Which of the following does this include?

asked Feb 14, 2020 in Agile by matthenary

+1 vote

Q: Which of the following is NOT one of the five individual aspects of Service Design?

asked Feb 14, 2020 in Agile by matthenary

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Q: Which of the following CANNOT be provided by a tool?

asked Feb 14, 2020 in Agile by matthenary

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Q: Which of the following is NOT a responsibility of the Service Design Manager?

asked Feb 14, 2020 in Agile by matthenary

0 votes

Q: Which of the following statements BEST describes the aims of Release and Deployment Management?

asked May 17, 2019 in Other by pratikdikshit

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Q: The group that authorises Changes that must be installed faster than the normal process is called the:

asked May 17, 2019 in Other by pratikdikshit

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Q: Which of the following is a sub-process of Capacity Management?

asked May 17, 2019 in Other by pratikdikshit

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Q: Availability Management is responsible for availability the of:

asked May 17, 2019 in Other by pratikdikshit

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Q: What is the BEST description of the purpose of Service Operation?

asked May 17, 2019 in Other by pratikdikshit

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Q: Which Service Design process makes the most use of data supplied by Demand Management?

asked May 17, 2019 in Other by pratikdikshit

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Q: One organisation provides and manages an entire business process or function for another

asked May 17, 2019 in Other by pratikdikshit

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Q: Which of the following statements BEST describes a Definitive Media Library (DML)?

asked May 17, 2019 in Other by pratikdikshit

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Q: Which of the following is NOT a purpose of Service Transition?

asked May 17, 2019 in Other by pratikdikshit

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Q: What are the types of activity within Demand Management?

asked May 17, 2019 in Other by pratikdikshit

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Q: Which of the following are the two primary elements that create value for customers?

asked May 17, 2019 in Other by pratikdikshit

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Q: Which of the following areas would technology help to support during the Service Operation phase of the Lifecycle?

asked May 17, 2019 in Other by pratikdikshit

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Q: Which of the following CANNOT be provided by a tool?

asked May 17, 2019 in Other by pratikdikshit

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