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Recent questions tagged #itil
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Which of the following is NOT the responsibility of the Service Catalogue Manager?
asked
Feb 14, 2020
in
Agile
by
matthenary
#itil
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One of the five major aspects of Service Design is the design of service solutions. Which of the following does this include?
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Feb 14, 2020
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Agile
by
matthenary
#itil
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Which of the following is NOT one of the five individual aspects of Service Design?
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Feb 14, 2020
in
Agile
by
matthenary
#itil
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Which of the following CANNOT be provided by a tool?
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Feb 14, 2020
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Agile
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matthenary
#itil
#itilv3
#itilcertification
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Which of the following is NOT a responsibility of the Service Design Manager?
asked
Feb 14, 2020
in
Agile
by
matthenary
#itil
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0
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Which of the following statements BEST describes the aims of Release and Deployment Management?
asked
May 17, 2019
in
Other
by
pratikdikshit
#itil
#itilv3
#itilcertification
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The group that authorises Changes that must be installed faster than the normal process is called the:
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May 17, 2019
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Other
by
pratikdikshit
#itilv3
#itilcertification
#itil
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Which of the following is a sub-process of Capacity Management?
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May 17, 2019
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Other
by
pratikdikshit
#itil
#itilcertification
#itilv3
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Availability Management is responsible for availability the of:
asked
May 17, 2019
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Other
by
pratikdikshit
#itil
#itilcertification
#itilv3
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What is the BEST description of the purpose of Service Operation?
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May 17, 2019
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Other
by
pratikdikshit
#itilv3
#itilcertification
#itil
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Which Service Design process makes the most use of data supplied by Demand Management?
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May 17, 2019
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Other
by
pratikdikshit
#itilcertification
#itil
#itilv3
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One organisation provides and manages an entire business process or function for another
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May 17, 2019
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pratikdikshit
#itil
#itilcertification
#itilv3
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Which of the following statements BEST describes a Definitive Media Library (DML)?
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May 17, 2019
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Other
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pratikdikshit
#itilv3
#itilcertification
#itil
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Which of the following is NOT a purpose of Service Transition?
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May 17, 2019
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Other
by
pratikdikshit
#itilv3
#itilcertification
#itil
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What are the types of activity within Demand Management?
asked
May 17, 2019
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Other
by
pratikdikshit
#itil
#itilv3
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Which of the following are the two primary elements that create value for customers?
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May 17, 2019
in
Other
by
pratikdikshit
#itilcertification
#itil
#itilv3
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Which of the following areas would technology help to support during the Service Operation phase of the Lifecycle?
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May 17, 2019
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Other
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pratikdikshit
#itilcertification
#itilv3
#itil
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Which of the following CANNOT be provided by a tool?
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May 17, 2019
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Other
by
pratikdikshit
#itil
#itilv3
#itilcertification
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