Login
Remember
Register
Ask a Question
Recent questions in Agile
0
votes
1
answer
Which of the following models would be most useful in helping to define an organisational structure?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
What is a RACI model used for?
asked
Feb 14, 2020
in
Agile
by
matthenary
+1
vote
1
answer
Which of the following is a valid role in the RACI Authority Matrix?
asked
Feb 14, 2020
in
Agile
by
matthenary
+1
vote
1
answer
One of the five major aspects of Service Design is the design of service solutions. Which of the following does this include?
asked
Feb 14, 2020
in
Agile
by
matthenary
#itil
+1
vote
1
answer
Which of the following is NOT one of the five individual aspects of Service Design?
asked
Feb 14, 2020
in
Agile
by
matthenary
#itil
0
votes
1
answer
Which of the following is NOT an aim of the Change Management process?
asked
Feb 14, 2020
in
Agile
by
matthenary
+1
vote
1
answer
Which role is accountable for a specific service within an organisation?
asked
Feb 14, 2020
in
Agile
by
matthenary
+1
vote
1
answer
Which process is responsible for low risk, frequently occurring, low cost changes?
asked
Feb 14, 2020
in
Agile
by
matthenary
+1
vote
1
answer
Which of the following might be used to define how a future Problem or Incident could be managed?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
A single Release unit, or a structured set of Release units can be defined within:
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which process is responsible for recording relationships between service components?
asked
Feb 14, 2020
in
Agile
by
matthenary
#service-components
#relationship-components
0
votes
1
answer
IT Operations Management have been asked by a customer to carry out a non-standard activity, that will cause them to miss an agreed service level target. How should they respond?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which of the following BEST describes when a Known Error record should be raised?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
A risk is:
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Governance is concerned with:
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which of the following functions would be responsible for management of a data centre?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which of these activities would you expect to be performed by a Service Desk?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which of the following BEST describes a Service Desk?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which of the following is NOT a FUNCTION?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which of the following is step 1 in the 7 Step Improvement Process?
asked
Feb 14, 2020
in
Agile
by
matthenary
step-improvement-process
0
votes
1
answer
Which of the following CANNOT be provided by a tool?
asked
Feb 14, 2020
in
Agile
by
matthenary
#itil
#itilv3
#itilcertification
0
votes
1
answer
Which of the following should be supported by technology?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
The ITIL CORE publications are structured around the Service Lifecycle. Which of the following statements about the ITIL COMPLEMENTARY guidance is CORRECT?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which Functions are included in IT Operations Management?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
How many numbered steps are in the Continual Service Improvement (CSI) process? A.7 B.4 C.6 D.11
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which of the following would NOT be a task carried out by the Request Fulfilment process?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which of the following is NOT a valid objective of Request Fulfilment?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which of the following should be done when closing an Incident?
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Major Incidents require: A.Separate procedures B.Less urgency C.Longer timescales D.Less documentation
asked
Feb 14, 2020
in
Agile
by
matthenary
0
votes
1
answer
Which of the following is a good metric for measuring the effectiveness of Service Level Management?
asked
Feb 14, 2020
in
Agile
by
matthenary
Page:
« prev
1
...
18
19
20
21
22
23
24
25
26
27
28
...
58
next »
Recent questions in Agile
...
