I worked as a support engineer at a software company and one of our biggest clients called XYZ. They were having some issues with the product, and I was the only one who could help them. I spent hours on the phone with them to resolve the issue. I was obsessed with giving them the best possible service. In the end, I was able to fix the issue, and they were very happy. That experience taught me the importance of going above and beyond for customers.
