Question

A company is planning to adopt AWS Cloud services to migrate their on-premises workloads. For that, they require technical support from AWS to design the cloud infrastructure in a better way. Which of the following features related to AWS Support Plans is correct? (Select THREE)

A. Developer Support plan does not support 3rd Party application services like Ruby on Rails.

B. AWS provides access to Infrastructure Event Management for all the Support Plans.

C. Business Support Plan has Technical Account Manager (TAM) support to proactively monitor the environment.

D. Enterprise Support plan should be used for Business Critical use cases with a response time of less than 15 minutes.

E. Trusted Advisor checks are available for all plans.

Answer 1

Correct Answers: A, D, and E.

Option A is CORRECT.

AWS Support plans for Developer support only services like EC2

It does not support the underlying application services or its technologies.

Option B is incorrect because AWS provides access to Infrastructure Event Management for Business and Enterprise Support Plan.

Option C is incorrect.

Technical Account Manager (TAM) is provided only for the Enterprise Support plan to monitor the environment and assist with optimization and coordinate access to programs and AWS experts.

Option D is CORRECT.

Business Critical Systems downtime support is provided only for Enterprise Support plans.

The response time is < 15 minutes.

Option E is CORRECT.

Trusted Advisor checks are available for all support plans.

Basic & Developer plans have access to 7 Trusted Advisor checks while Business & Enterprise plans have access to all Trusted Advisor checks.