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What is the difference between NLP and CI?

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The difference between NLP and CI is as follows:

Natural Language Processing (NLP)Conversational Interface (CI)
NLP attempts to help machines understand and learn how language concepts work.CI focuses only on providing users with an interface to interact with.
NLP uses AI technology to identify, understand, and interpret the requests of users through language.CI uses voice, chat, videos, images, and more such conversational aid to create the user interface.
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