Trust is an important factor in any relationship, and the interviewer may ask this question to learn more about your interpersonal skills. Use examples from previous experiences where you’ve built trust with clients or other professionals.
Example: “Building trust with clients is a key part of being an Insurance Broker. I use several techniques to build trust and ensure that my clients are comfortable working with me.
The first technique I use is active listening. By taking the time to listen carefully to my clients’ needs, concerns, and questions, I am able to better understand their situation and provide them with tailored advice and solutions. This helps to demonstrate that I have their best interests in mind and builds trust between us.
I also make sure to be transparent about any fees or commissions associated with the services I provide. Clients need to know that they can trust me to be honest and upfront about costs so that there are no surprises down the line.
Lastly, I strive to maintain open communication with my clients throughout the process. Keeping them informed on progress and providing regular updates helps to create a sense of trust and confidence in my abilities.”
