This question can help the interviewer determine how often you will be in contact with them. They may want to know that you are available when they need you and that you will respond quickly if there is an issue. In your answer, try to mention a specific time frame for how often you plan on contacting clients.
Example: “I believe that communication is key when it comes to being an effective Insurance Broker. I make sure to reach out to my clients on a regular basis, typically at least once every two weeks. This helps me stay up-to-date with their insurance needs and allows me to provide them with the best possible advice.
I also like to be proactive in reaching out to my clients if there are any changes or updates to their policy that they need to be aware of. This ensures that they remain informed about their coverage and can make decisions accordingly. Finally, I always make sure to follow up after a client has purchased a policy to ensure that everything is going smoothly.”
