Samuel, the project manager, was looking for four SAP certified resources for an immediate
requirement in the team. Despite the efforts made by connecting with RMG and arranging for many
virtual interviews for more than a week, the team was able to find only two reasonably good
resources to be hired. Since the customer was quite demanding, Samuel was pressed for time. Apart
from connecting with RMG, Samuel also took some effort in connecting with some of his old
colleagues to seek support. Rachel, one of Samuel's colleagues, introduced him to Frank, another
project manager who moderates a tech club in the organization, to help him source some of the
resources who can be hired. Frank was able to immediately call out a few names and share the
contacts. Moreover, Frank sent a message in his virtual groups. In fact, there were a few other
volunteers in the tech club who shared with Frank the contacts of few other associates too. Finally,
Frank could share the details of some of the qualified and interested candidates to Samuel in day.
This helped Samuel to schedule virtual interviews on the next day and hire the remaining two
resources and close the hiring process within two days. In this scenario, how did Frank's access to
private information help Samuel earn networking benefits?
