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What is the difference between "proactive" and "reactive"?

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From the perspective of your bot, "reactive" means that the user initiates the conversation by sending a message to the bot, and the bot reacts by responding to that message. In contrast, "proactive" means that the bot initiates the conversation by sending the first message to the user. For example, a bot may send a proactive message to notify a user when a timer expires or an event occurs.

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