Correct Answer is i) Both of the options
RPA automation can be used to automate workflow, infrastructure, back office process which are labor intensive. These software bots can interact with an in-house application, website, user portal, etc. RPA stands for Robotic Process Automation.
Robotic Process Automation (RPA) is a technology used to automate business processes which typically require human intervention. RPA can perform time-consuming, repetitive tasks thanks to Artificial Intelligence (AI) and Machine Learning (ML) capabilities which are able to mimic the activity of human workers.
