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Difference Between ServiceNow & Salesforce?
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Aug 28, 2020
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Service Now
by
RShastri
Difference Between ServiceNow & Salesforce?
#servicenow
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1
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0
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answered
Aug 28, 2020
by
RShastri
Ans:
ServiceNow vs Salesforce
Function
ServiceNow
Salesforce
Platforms Supported
Web-based, iPhone & Android app
Web-based, Windows phone app
Typical Customers
Enterprise & Mid-size business Customers
Enterprise, Small & MId-sie business Customers
Support
Phone & Online Support, Knowledgebase, Video tutorials
Phone & Online Support, Knowledgebase, Video tutorials
Integrations
OpsGenie, PagerDuty, Workato
MailChimp, Trello
Security
No CSA, CCM Certification
CSA, CCM Certification
Encryption
No encryption i.e sensitive data which is at rest
Encryption of sensitive data at rest
Access Control
No multifactor in authentication process
Multi factor in the authentication process
Data Policy
No data backup in multiple locations
Data backup in multiple locations
...