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Describe the issue types in JIRA.

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Each application has default issue forms. It is possible to use the default issue forms or create your own in order to suit the needs of the projects and the teams. Some of the core default types in JIRA include:

Task- tasks, which need to be completed

Subtasks- smaller tasks within the tasks The default issue types include: • Bug- a problem which impairs the functionality of a service or product

Epic- a large amount of work which covers a number of issues 

Story- functionality requests which are considered from the perspective of the user 

The Service Desk Default Issue types

Incident- system incidents or outages 

Service requests- general requests from the user on services or products 

Change- the rollout of new solutions or technologies 

Problem- tracking some of the underlying causes of incidents

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