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Q:

What would be the next step in the Continual Service Improvement (CSI) Model after:

1: What is the vision?
2: Where are we now?
3: Where do we want to be?
4: How do we get there?
5: Did we get there?
6: ?
A.What is the Return On Investment (ROI)?
B.How much did it cost?
C.How do we keep the momentum going?
D.What is the Value On Investment (VOI)?

1 Answer

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How do we keep the momentum going?

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