This question can help the interviewer assess your communication skills and ability to work with clients who may have unique insurance needs. Use examples from past experiences where you helped a client understand their options or helped them find an affordable solution for their insurance needs.
Example: “When approaching a potential client with complicated insurance needs, I believe it is important to take the time to understand their individual situation. Every person has different needs and goals when it comes to insurance coverage, so it is essential to listen carefully and ask questions to gain an understanding of what they are looking for in a policy.
Once I have a better understanding of the client’s unique needs, I can then begin to provide them with tailored advice on how to best meet those needs. This could include researching different policies that may be suitable for them, or providing guidance on which types of coverage would be most beneficial. It is also important to explain any risks associated with certain policies, as well as any potential savings that could be made by opting for a specific type of coverage.”
