In a G&T engagement, potential business values to the customer can vary depending on the specific goals and targets of the engagement, as well as the nature of the customer's business. However, some potential business values that a customer could realize through a G&T engagement may include:
- Improved operational efficiency and productivity
- Increased revenue and profitability
- Improved customer satisfaction and retention
- Enhanced product or service quality
- Increased market share or competitive advantage
- Better risk management and compliance
- Enhanced innovation and agility
- Improved employee satisfaction and retention
- Better decision-making capabilities
- Enhanced brand reputation and customer trust.
These values can be achieved through various means, such as process optimization, cost reduction, product or service innovation, better customer engagement, and improved data analytics and insights. Ultimately, the business values that a customer may realize through a G&T engagement will depend on their specific goals, needs, and priorities.