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Which one of the following statements can be considered as the true characteristics of software as a Service (SaaS) model?

a) Software applications are generally maintained by the service provider (or vendor)

b) SaaS provides the best cost-effective applications because they do not need any maintenance at the customer side.

c) They can easily scale up or scale down according to the conditions.

d) All of the above

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d) All of the above

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