Question

How many types of searches be available in ServiceNow?

Answer 1

Use any of the following searches to find information in ServiceNow:

• Lists: find records in a list;
• Global text search: find records in multiple tables from a single search field.
• Knowledgebase: find knowledge articles.
• Navigation filter: filter the items in the application navigator.
• Search screens use a form­like interface to search for records in a table. Administrators can create these custom modules.