Jul 29, 2019 in Agile
Q: What is one of the typical Kanban classes of service for Agile teams?

1 Answer

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Jan 30
Fixed Delivery Date

This class of service is for work items that have a significant cost of delay, if not delivered on a fixed delivery date. Items that fall under this class are prioritized where necessary to be finished on or before the target deadline. If the team falls behind schedule, fixed date items would usually be promoted to expedite in order to speed up the process.

Samples of fixed delivery date items are those related to contractual or regulatory obligations and seasonal business. This also includes projects that are seen to put the product at a competitive advantage when released to the market at a specific date.
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