Correct Answer is 2) Creating and tracking issues
ChatOps is Artificial Intelligence Based tools which are use of chat clients, chatbots and real-time communication tools to facilitate how software development. chatOps helps in Creating and Tracking the issues.
ChatOps based on AI enables collaborative communication between humans and tools which reduces incident creation and response time, eliminates repetitive users requests for information tracking, and ensures that all DevOps team members have consistent access to the information that they need to do their jobs.