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How do you recommend following up on action items?

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Retrospectives don't finish when they're concluded. In fact, the toughest part has now been initiated: Following-up on your retrospective action plan. In a retrospective, one of the outcomes is the action items which the teams have identified to make their process or work environment much better (retrospective can touch base at different levels). If the action items identified during the last retrospective is not worked upon or gets lost during the course of the sprint, the team will start refraining from coming up with the points as they will not see any closure on the items. Hence, the Scrum Master should present the action items from the last retrospective and discuss the status of progress.

This gives a sense of satisfaction to the team that they are getting heard and the items are being tracked to closure. There are several ways of following up, for example,

Running the activity:

  Open the list of action items (and their respective owners)

  Update the status for each item on the list.

 Add newly identified items

Each team can have a different tool for tracking their action items. Some examples: post-it on the team wall, a shared excel document, Trello, etc.

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