When an object is not recognized by UFT then we need to follow a few basic points like verifying whether all the required Add-ins are loaded or not, search for any UFT patches, etc.
There are 3 stages of solutions to sort out this issue.
Tool Level Solution – At this level, we try to use low-level recording mode, the configuration of virtual objects, etc.
Organization Level Solution – Try to gather appropriate properties or information of objects that are not recognized by UFT. Generally, development teams will be aware of all the properties of the objects.
Vendor Level Solution – Consult the respective vendors regarding this issue and raise a ticket/token for the same.