You are a tester in a Scrum team. You have been testing the product for several iterations
and you are noticing that the error message format and text are inconsistent. For example, when
the user enters an invalid address in one part of the application, they are given the message
“Invalid input” in a red font whereas when they enter an invalid phone number they are given the
message “The phone number you have entered is not in a valid format. Please enter the phone
number as (xxx) xxx-xxxx” in a blue font. The stories do not specify how the error messages
should appear. What should you do?
a. Nothing. Since the stories do not specify the error message text or format, the
implementation is up to the discretion of the developer
b. Write a defect report for the first instance since that message should have more
information for the user
c. Request a meeting with the developers to discuss the consistency problems and help
guide the discussion to determine the error message standards for the project
d. Appeal to the scrum master to intervene and instruct the developers to use a standard
error message template that will force a consistent font and color for all error messages
of this type